Privacy policy

For all customers, The Medcare always places the utmost respect for all the personal information you have provided. In order to realize that, we build the following Privacy Policy to confirm the commitments we make to protect your rights.

Scope and purpose of information collection

"Personal information" in this policy means information that identifies or is able to identify the client's personal identity, including name, date of birth, address, phone number, and address. email only, bank account number ... and information on using services, medical records at The Medcare International Pediatric Clinic System. We collect this information from our customers' supply via sources including offline meetings, phone and online meetings such as facebook, website, email. Personal information of customers used by the company to contact customers through such forms as face-to-face meetings, phone calls, e-mail, and mail delivery for the purpose of scheduling service appointments, answering questions, providing service information, event information, gratitude, gift giving,

Scope of use of information

We only use personal information of customers within the company and may share personal information from customers to other parties such as doctors, nurses, clinics or clinics. Working with the clinic to provide services and products to customers in the shortest time according to the information provided.

How long do we store information

The Company will store personal information provided by customers on our internal software system within 18 years or until the customer requests to cancel the information provided.

Address of the information collection and management unit

The Medcare Medical Services Investment Joint Stock Company Address: 3rd Floor + 4 DK Building, No 2 Lot 22A Le Hong Phong, P. Dong Khe, Ngo Quyen District, Hai Phong Phone: 0225 3 246 357 Hotline: 091 110 8588 Email:

Commitment to protect customer personal information

The company will not share personal information of customers for any other company except doctors, nurses, clinics or clinics or cooperate with the clinic. The company may be required to disclose personal information, such as when there is a basis for disclosing information that is necessary to prevent life and health threats, or for authentic purposes. For law enforcement, the company is committed to complying with customer privacy rules and national security principles.